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Raving Fans! (The One Minute Manager)
Ken Blanchard
Rs.269
Rs. 299
10% OFF
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Description
Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day ??? in an extraordinary business book that will help everyone, in every kind of organization or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature ??? not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace ??? and turn their customers into raving, spending fans.
Additional Info
| Author | Ken Blanchard |
| Publisher | Harper Collins Publishers |
| Language | English |
| Binding Type | Paper Back |
| Non Fiction | Business & Economics |
| ISBN13 | 9780007252053 |
| SKU | BK 0034467 |
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