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Soft Skill For Hospitaity
Amitabh Devendra
Rs.296
Rs. 395
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Description
Soft skills are personal attributes that enhance an individual's interactions, job performance, and career prospects. Soft Skills for Hospitality is a comprehensive textbook designed for students of hospitality management from diverse sectors. The book is divided into 8 chapters. Chapter 1 analyses the importance of soft skills in the service industry. Chapter 2 focuses on self-management skills and is based on the premise that self-assessment by individuals is an important aspect of survival and growth in the industry. Chapter 3 discusses diverse skills associated with various forms and types of communication in the corporate setup. Chapter 4 deals with issues related to critical thinking and problem-solving in various challenging situations. Chapter 5 analyses the crucial skills related to negotiation and conflict resolution. Chapters 6, 7, and 8 of the book discuss leadership, teamwork, and sales, and marketing skills. Besides students, the book with its practice-oriented approach is sure to be of help to hospitality professional
Additional Info
| Author | Amitabh Devendra |
| Publisher | Oxford University Press |
| Language | English |
| Binding Type | Paper Back |
| Main Category | Art & Humanities |
| Sub Category | Hospitality & Management |
| ISBN13 | 9780199458844 |
| SKU | BK 0004279 |
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